Rental Terms

Rental Term & Driver Requirements

Drivers must be over 21 years old.
Drivers aged 18 and above may drive 450cc–520cc ATVs and all buggy categories.
Each driver must hold a valid driving licence for at least one year.
We accept driving licences issued in Greece, the European Union, the United Kingdom, the USA, Canada, and Australia. If your licence is paper-based, non-standard, or if you are unsure whether it is accepted, please contact us before booking for confirmation. Official guidance specifically confirms use of valid UK and Canadian licences in Greece, and the Australian Embassy in Greece cites Law 4850/2021, Article 25, paragraph 3, for recognition of Australian driver licences.

Booking Requirement

The driver must have a valid credit card to complete the booking.

Rental Term – Fuel Policy

You must return the vehicle with the same fuel level provided at pickup.
If the fuel level is lower at return, we charge the difference.
We do not refund extra fuel left in the vehicle.

Cancellation Terms

Please cancel your reservation at least 5 days before the scheduled rental start.
To cancel, send an email to info@koletsisrentals.com and wait for our confirmation reply.

The cancellation charges are as follows:

• If we receive your cancellation at least 5 days before the rental start, we refund the full amount.

• If we receive your cancellation from 24 hours up to 5 days before the rental start, we charge one rental day.

• If we receive your cancellation less than 24 hours before the rental start, no refund applies.

Deliveries and Receipts

For deliveries or returns from 22:00 to 23:59, the extra charge is 10€.
For deliveries or returns from 00:00 to 08:00, the extra charge is 20€.
Charges for deliveries or returns outside our stations vary depending on the location.

Insurance Terms

Third-party insurance is included in all rentals.
If you cause an accident, the insurance covers damage to third-party vehicles or third-party property.
It does not cover damage to your rented vehicle.

Customers must not ride with more than 2 people on an ATV or scooter.
If this happens, the customer will receive a fine of 300€.

Make sure to read Rental Terms.

Vehicle Use Restrictions

You must not use or operate the vehicle:

• by anyone other than the authorized driver

• for transport of persons or property for payment

• under the influence of alcohol, drugs, or other toxic substances

• in races, speed competitions, or any illegal activity

• with more passengers than the vehicle allows

• to push or tow another vehicle

• outside Greece without written permission from the lessor

• outside Santorini without permission from the lessor

• on beach sand, dirt roads, or off-road routes

Driving is allowed only on asphalt roads.

Accident Procedure

If an accident happens, the tenant must inform both the company and the police immediately.
The tenant must also present the police report when returning the vehicle.
If the accident happened because of the customer’s fault, the customer will pay the accident file management costs and the repair costs for the vehicle.

Customer Responsibility

During the rental period, the customer is fully responsible for the vehicle.
The customer must monitor its general condition and regularly check the indicators, oil, water, and tires.

CDW and Damage Liability – Rental Terms

With CDW, the renter’s liability for damage to the rental vehicle is reduced according to the vehicle category. For example:

• 1100€ for buggies and 325cc / 450cc ATVs

• 850€ for 310cc ATVs

• 750€ for 170cc and 200cc ATVs

• 500€ for all scooter models

What CDW Does Not Cover

However, CDW has some important exclusions. In other words, it does not cover the following cases:

• damage caused intentionally or through careless driving

• injuries or damage caused while the driver is under the influence of alcohol or drugs

• engine damage caused by driving through water

• damage caused while using the vehicle in a prohibited way